Apple released today a new watchOS update that targets preventing an issue that causes the Watch series 5 and SE to stop charging. But if unluckily your Apple Watch is already going through this, then you could be eligible for a free repair.
A small number of customer, according to an Apple support document, have experienced a situation where the above mentioned watches enter Power Reserve mode ( also known as low-power mode) and refuse to charge. However, the latest watchOS 7.3.1 is said to prevent this from happening.
If you’re part of those already affected and the update doesn’t fix it, the company suggests you place your watch on your charger and wait for 30 minutes. But If it still won’t charge, Apple recommends contacting Apple Support so that it can arrange a mail-in repair for you, and after examining your watch it could be eligible for an absolutely free repair.